Frequently Asked Questions
Find answers to common questions about our curated vintage collections
How do you determine the condition of vintage items?
Each piece undergoes a rigorous inspection. We categorize items as Pristine, Excellent, or Very Good, and any minor flaws are clearly noted in the product description.
Are your items authentic?
Yes. We specialize in authentic vintage. Our experts verify every designer piece to ensure you are receiving genuine heritage fashion.
How does vintage sizing work?
Vintage sizes often run smaller than modern vanity sizing. We provide exact measurements (chest, waist, length) for every garment to ensure a perfect fit.
Do you wash the clothes before shipping?
All items are professionally steamed and sanitized. For delicate fabrics, we recommend professional dry cleaning upon receipt if desired.
How often do you drop new collections?
We release curated 'Rebalance Drops' every Thursday at 6:00 PM EST. Sign up for our newsletter for early access.
Can I cancel my order?
Orders can be cancelled within 2 hours of placement. After this window, the processing phase begins to ensure fast delivery.